khelaghor App: Safe gaming and player protection

1. Enter DOB correctly

Match the birth date at registration; this prevents underage accounts from starting

2. Verify identity information

Make sure the name and phone number match; incorrect information may cause unnecessary delays in support.

3. If doubtful, stop login

If someone else uses it, immediately Help page Open this to reduce account risk

Step 1

Register And verify your own information once to reduce later trouble

Step 2

Login After doing, set limits; keep time and budget separate.

Step 3

Newcomers Guide Review the rules and understand them; don't take on all the pressure

Step 4

If needed, enable self-exclusion; this is very helpful for temporary breaks.

Easy to control

Following the time limits and break rules is very easy here; many Dhaka users keep the same routine on their bKash or Nagad accounts.

If under pressure, stop first, then see; a small break often prevents big mistakes.

Take a break

Self-exclusion can be activated for a few days or longer; return later after checking with support.

This is not a weakness but a conscious decision

Think of family members too

Do not keep multiple accounts on the same phone; if someone else at home uses it, follow separate profile rules.

Phone lock, PIN, and personal email; keeping these three matters in order reduces many problems.

Help at hand

Questions? Help page And Contact First check here for a straightforward answer; this is the fastest

For Bangladesh users of bKash, Nagad, Rocket, review the general settings separately.

FAQ

Find quick answers

If someone else is

প্রয়োজন হলে ওয়েব সীমা বাড়ান এতে ভুলবশত খোলা পেজ কমে যায়

নোটিফিকেশন নিয়ন্ত্রণ

রাত 11টার পর অ্যালার্ট বন্ধ রাখুন ঘুম আর মনোযোগ দুটোই ভালো থাকে

How is age verification done in khelaghor?

Birthdate and account information are checked at sign-up; if information is incorrect, the account may be locked later

For how long can self-exclusion be enabled?

Short breaks to long breaks can be used; check limits with support if needed

How can guardians increase control?

Set passwords, screen time, and notifications first; if you keep a separate lock on the phone, it becomes easier

Does using bKash, Nagad, Rocket change anything?

No, security settings stay separate, but local payments in Dhaka or other cities simplify keeping accounts merged

Where to go first if problems?

First Help page First, see; then if needed Contact Do